ProPraisal Privacy Policy

Effective Date: 12/9/25

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1. Introduction

ProPraisal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (propraisal.com) or use our services.

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2. Information We Collect

Personal Information: When you use our services, we collect information you provide directly, including: name, email address, phone number (optional), property address, and property details you submit through our intake forms.

Payment Information: We use third-party payment processors (such as PayPal) to process payments. Your payment details are collected and processed directly by our payment processor and are not stored on our servers. Please review the applicable payment processor's privacy policy for information on their data practices.

Automatically Collected Information: When you visit our website, we may automatically collect certain information, including your IP address, browser type, device information, and pages visited. We use cookies and similar technologies to enhance your experience and analyze website usage.

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3. How We Use Your Information

We use the information we collect to: (a) provide and deliver our property value review services; (b) communicate with you about your order and deliver your report; (c) process payments; (d) respond to your inquiries and provide customer support; (e) improve our website and services; and (f) comply with legal obligations.

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4. Information Sharing

We do not sell your personal information. We may share your information with: (a) service providers who assist us in operating our business (such as PayPal for payment processing and Jotform for intake forms); (b) professional advisors such as lawyers and accountants; and (c) law enforcement or government agencies when required by law. Our service providers are obligated to protect your information and use it only for the purposes we specify.

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5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic and improve your experience. You can control cookies through your browser settings. Note that disabling cookies may affect some website functionality.

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6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Property valuation records may be retained for up to 7 years for business and legal purposes.

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8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your information (subject to legal retention requirements); and opt out of marketing communications. To exercise these rights, please contact us at hello@propraisal.com.

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

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10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website. We encourage you to review this Privacy Policy periodically for any updates.

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12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@propraisal.com